Term and Conditions

1. Welcome to Our Anime Universe

KuramaToysShop.com (“we”, “us”, or “our”) operates under Bandai, bringing you premium anime collectibles from Dragon Ball, Gundam, Naruto, One Piece, Pokemon, Ultraman and more. Our warehouse ninjas stand ready to serve collectors worldwide (except some Asian and remote areas where our Instant Transmission won’t reach).

2. User Responsibilities (Your Shonen Hero Duties)

2.1 Account Accuracy

When creating an account, provide information as accurate as Bulma’s scouter readings. Keep your login details more secure than the Turtle Hermit’s island.

2.2 Lawful Use

Use our site for lawful purposes only – no trying to wish us away with the Dragon Balls! Any fraudulent activity will be dealt with faster than Vegeta’s Final Flash.

2.3 Age Requirement

You must be at least 13 years old to use our services (or have parental consent as strong as Gohan’s hidden potential).

3. Product Information (Our Treasure Collection)

3.1 Anime Collectibles

We specialize in authentic figures, models, and merchandise from top anime series. Product images are as carefully presented as a Shonen Jump cover, but slight variations may occur.

3.2 Availability

Popular items sell out faster than Ultra Instinct dodges – we can’t guarantee availability. Pre-orders require patience worthy of waiting for Goku to charge his Spirit Bomb.

3.3 Pricing

Prices change more often than Goku’s hair color during transformations. We reserve the right to correct pricing errors (even ones as obvious as Mr. Satan’s boasts).

4. Ordering Process (Smoother Than Luffy’s Gum-Gum Techniques)

4.1 Placing Orders

When you order, it’s as binding as a ninja’s promise. Double-check your items before checkout – we process orders faster than Naruto makes shadow clones!

4.2 Order Confirmation

You’ll receive confirmation faster than Pikachu’s Thunderbolt. If something’s wrong, contact us immediately – our Support Ninjas respond quicker than Instant Transmission.

4.3 Order Changes

Need to modify an order? We’ll try to help if your request reaches us before our warehouse ninjas start packing (which happens faster than Krillin’s Solar Flare).

5. Payment Terms (Secure As the Z-Fighters’ Vault)

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due faster than the Going Merry catches wind. For security worthy of Capsule Corp, we don’t store your payment details.

6. Shipping Policy (Faster Than the Going Merry!)

6.1 Processing Time

Orders process in 1-2 business days (unless it’s a pre-order requiring patience like waiting for Goku to power up).

6.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx – arrives in 10-15 business days (reliable as Piccolo’s Special Beam Cannon!)
• Free Shipping: Orders over $50 via EMS – arrives in 15-25 business days (for collectors with Zen-like patience)

6.3 Delivery Issues

If your package is delayed longer than the Namekian dragon balls recharge, contact us. Provide tracking info so we can locate it faster than the Dragon Radar.

7. Returns & Exchanges (More Forgiving Than Goku)

7.1 Eligibility

You have 15 days from delivery to request returns/exchanges for:

• Damaged items (if they arrived looking like they lost to Frieza)
• Wrong items shipped (our mistake – we’ll fix it faster than Naruto clones)
• Unopened items in original packaging (must be mint as a Master Grade Gundam)

7.2 Non-Returnable Items

• Opened collectible figures (especially limited-edition Dragon Ball/Gundam)
• Pre-ordered items (committed as Vegeta to his training)
• Digital products (yours like Pikachu is to Ash)
• Personalized items (custom as a ninja’s headband)

7.3 Return Process

1. Contact Support Ninjas within 15 days at [email protected]
2. Wait for our response (faster than Instant Transmission!)
3. Package items securely (protect better than Ultraman protects Earth)
4. Ship to: KuramaToysShop, 2709 Worley Avenue, Charlottesville, US 22901

7.4 Refunds

Refunds process in 3-5 business days (quicker than a Kamehameha charge). Original shipping costs aren’t refundable unless we messed up (then we’ll cover it like Gohan covers his friends).

8. Intellectual Property (Sacred as the Dragon Balls)

All anime characters, logos, and designs belong to their respective owners. We’re just passionate collectors sharing the love, with no claim to these properties stronger than Yamcha’s bad luck.

9. Liability (Our Power Level Has Limits)

9.1 Product Use

Collectibles are for display, not battle – we’re not responsible if your Goku figure tries to fight your Vegeta figure.

9.2 Website Issues

We strive to keep the site running smoother than One Piece’s best sailing days, but can’t guarantee perfect uptime (even we need to recharge like Shenron sometimes).

9.3 Maximum Liability

Our total liability is limited to your order amount – no Planet Namek explosions here.

10. Changes to Terms (Evolving Like Saiyans)

We may update these terms with notice as obvious as Goku’s new transformations. Continued use means you accept the changes faster than Trunks time travels.

11. Governing Law

These terms follow Virginia law as faithfully as the Z-warriors follow their training.